Return & Exchange Policy
Thank you for shopping at petit bonbon.
If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 7 days of the original purchase of the product or delivery of package. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return and exchanges, please ensure that:
The product was purchased in the last 7 days
The product isn't used or damaged
You have the receipt or proof of purchase
If items received in mail are damaged please call petit bonbon for prompt resolutions with in 7 days of delivery
Products that do not meet these criteria will not be considered for return. Send the product with the receipt or proof of purchase, to: 2405 23rd ave Vernon, BC V1T 1J8 Canada
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from petit bonbon.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded or exchanged.
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone number: 250-938-2174